Anti-Spam Policy

Anti-Spam Policy

MailStok maintains strict anti-spam controls to protect recipients, sending reputation, and ecosystem trust. All sending activity must be permission-based and compliant.

1. Permission Standards

• Only consented recipients may be contacted.
• Purchased, rented, scraped, or third-party lists are prohibited.
• Consent proof must be maintained and auditable.

2. Mandatory Campaign Controls

• Clear sender identity and truthful subject lines.
• Functional and visible unsubscribe link in every marketing email.
• Prompt suppression of opt-outs, bounces, and abuse reports.

3. Reputation Protection

Accounts with abnormal complaint rates, spam-trap signals, or deceptive patterns may be throttled, reviewed, suspended, or permanently terminated based on severity.

4. Enforcement Framework

Enforcement may include warning, forced list cleanup, sending restrictions, temporary suspension, or account closure depending on risk level and recurrence.

Last updated: March 29, 2026