Privacy Policy

Privacy Policy

This Privacy Policy explains how MailStok collects, uses, stores, protects, and discloses personal data in connection with its website, platform, and support channels.

1. Data We Process

• Account and identity data (name, company, role, login metadata).
• Billing and transaction data (invoice and payment metadata).
• Operational campaign data (segments, sending logs, interaction metrics).
• Support and security records (tickets, audit trails, fraud controls).

2. Purposes and Legal Bases

Data processing is performed for service delivery, contract execution, account security, abuse prevention, legal compliance, and product improvement. When required by law, we rely on consent mechanisms.

3. Data Sharing and Transfers

We may share limited data with infrastructure vendors, payment providers, and legally authorized authorities on a need-to-know basis under contractual and technical safeguards.

4. Retention and Deletion

Data is retained only for the period necessary to fulfill service, legal, accounting, and security obligations. Deletion and anonymization controls are applied according to retention policies.

5. Security Measures

We apply organizational and technical controls including access governance, encryption-at-rest where applicable, transport protection, monitoring, and incident response procedures.

6. Your Rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability, and complaint rights via support channels.

Last updated: March 29, 2026