Terms of Use

Terms of Use

These Terms of Use govern access to and use of MailStok services, including campaign management, automation workflows, audience segmentation, analytics, and subscription features. By creating an account or using the platform, you agree to these terms.

1. Scope of Service

MailStok provides software-as-a-service tools for email operations. Feature availability may vary by plan, billing cycle, account role, or regulatory requirements in your region.

2. Account Responsibility

• You are responsible for all activities performed through your account credentials.
• You must protect access credentials and implement role-based access controls for your team.
• You must promptly notify us if you suspect unauthorized account access.

3. Acceptable Use and Compliance

You may use the service only for lawful and permission-based communications. The following are prohibited:

• Sending to purchased, scraped, or non-consented contact lists.
• Deceptive sender identities, misleading subject lines, or forged headers.
• Content that violates anti-spam, privacy, consumer protection, or intellectual property laws.

4. Billing and Plan Governance

Pricing, limits, and plan options are defined in the relevant plan details. Plan features, quota behavior, and extra package usage are applied according to active billing periods and invoice status.

5. Service Availability and Maintenance

We continuously improve system reliability and security. Scheduled maintenance, emergency patches, third-party outages, and force majeure conditions may temporarily affect service availability.

6. Suspension and Termination

We may suspend or terminate accounts in case of severe policy violations, abuse patterns, fraud risk, or legal obligations. Where appropriate, we notify customers and provide remediation steps.

7. Amendments

We may revise these terms to reflect product, legal, or operational changes. Updated terms become effective on publication. Continued use of the service constitutes acceptance of revised terms.

Last updated: March 29, 2026